Services and support
Digital Health program
Keeping our digital systems strong for a healthier community
AMSANT’s digital health team supports Aboriginal community‑controlled health services (ACCHSs) across the Northern Territory. Our role is to work with ACCHSs to strengthen the use of digital tools.
We support our members to keep clinical information systems up to date training, forum and system advocacy.
Why this program matters
Strong digital systems are essential to delivering quality primary health care. When systems and data work well:
- clinicians have access to the right information at the right time
- community needs are accurately reflected in data and reporting
- services can plan effectively, respond to local priorities, and advocate for improvement.
The Digital Health Program helps ensure technology supports rather than hinders culturally safe, community-controlled care. It reduces pressure on clinic staff, protects health information, and supports continuity of care when people move between services or hospitals.
Our focus areas
The Digital Health Program supports ACCHSs across the Northern Territory through practical, hands-on support in the following areas:
Support and training
We provide in-person and online support to member services, including phone, email, video and remote-login assistance for digital health issues. We also deliver in-person and online training, including introductory and refresher sessions for new and existing staff, to build confidence using clinical and digital health systems.
Data quality and reporting
Support to improve data quality and assist with reporting for Northern Territory Aboriginal Health Key Performance Indicators (AHKPIs), national KPIs, and population health needs.
Communicare support and user groups
We provide day-to-day Communicare support to help services with everyday use of the system, including troubleshooting, setting up new users, and offering practical configuration and workflow advice. We also facilitate Communicare user groups that bring services together to share ideas, problem-solve, and collaborate on system use, improvements, and emerging needs.
Digital health community of practice, forums and events
We support a strong Communicare and digital health community of practice by bringing services together through regular online catch-ups, shared resources, and ongoing communication. This includes supporting the annual digital health forum, where services share experiences, discuss system changes, and explore future digital health priorities and roadmaps together.
Upcoming Digital Health Forum 15th & 16th September 2026, Darwin NT
Systems access and connectivity
Assistance with access to digital health systems, including connections with the NT Department of Health, secure messaging, and other essential infrastructure.
Web, intranet, and cybersecurity support
Practical advice and support for websites, intranets, and foundational cybersecurity and data protection practices.
Transition of Primary Health Care Services to Community Control
This transition guide will provide you the foundational resources to transition your services. Also download the Community Expression of Interest Guide if you are looking to initiate the transition.
These tools will help you understand the process, engage with your community, and begin your journey.
Quick Links
My Health Record resources and Information
Get in touch
To find out more about the digital health program please contact us.